Email english, second edition (Macmillan)

Email English will help students of English to write effective and convincing communications, whether for work or study, whether by email or via social media. Based on hundreds of real examples, Email English deals systematically with key language for constructing effective and convincing emails in English as well as developing an appropriate voice through social media. Basics, including opening and closing emails, giving information, making requests, arranging meetings and checking understanding. Specific situations, such as negotiating, asking for payment and dealing with a supplier or customer. Skills such as describing business trends, relating cause and effect and reporting. General grammar problems, for instance, sentence structure, verb forms, comparison and punctuation. Communication styles: formal and informal, direct and indirect, ways of seeming friendlier. A NEW social media section presents strategies, tips and key language and expressions for writing blogs and on social media platforms such as Facebook and Twitter In addition to clear presentations of language, Email English contains a wealth of practice activities, all of which can be used for self study or with a teacher in class plus a phrase bank provides over 500 key expressions for structuring emails effectively.