How to be confident and assertive at work (Little, Brown Book Group)

This book will restore your confidence and help you to be more assertive and command more respect at work. It will enable you to: be valued for who you are; ask for what you are entitled to; say 'no' when you have the right to do so; have your opinions and ideas heard and respected; stand up for yourself; and handle difficult situations calmly and successfully. It also provides a step-by-step guide to how to deal with some of the most common situations that you are likely to face during your working life - including asking for a pay rise!