Service Design is a bit of a buzzword these days and has gained a lot of interest from mayor companies in many business sectors as well as from the business press. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside the book. The service industries comprises of about 70% of our western economies and the boundaries between products and services are blurring. This calls for a different way of thinking about innovation and this is service design thinking. The core of the book offers 25 practical and adaptable service design tools that help companies, non-profits and governments to better understand the needs and views of the clients they serve. Furthermore the book offers the basic principles of service design, cases, background theory and sources for further reading. The good thing about This is Service Design Thinking is that it is the first practical book for a huge potential market that consist of all companies and institutions and governments that deliver a service as well as consultants in marketing, management, design and information technology. It is edited by Marc Stickdorn and Jakob Schneider and written aby some 20 authors.
As a follow-up to the bestseller Visual Thinking and the second book Visual Doing, the author is releasing two workbooks. These books are great...45,76 zł
Dieser Guide befasst sich mit allen Details zur Anwendung von Nachhaltigkeitsanforderungen im Design. Es ist ein kritischer und prägnanter Überblick...64,62 zł
Eine unverzichtbare Sammlung wirkungsvoller Bilder, die Sie in die Lage versetzt, sich auf Ihre eigene Reise des visuellen Denkens und Geschichtenerzählens...83,39 zł
A sequel to Operative Design, this book intends to further explore the operative in design in a more detailed, intentional, and functional manner.45,96 zł
This book explains the basic sketching techniques and decisions more in depth and provides much more step-by-step example drawings, which makes...63,63 zł
Through 24 unique challenges, a diverse range of angles, and detailed insights into the world of food design, Lick It will radically transform...64,62 zł
This book is practical and immediate, without being condescending or overly technical. It is like having a graphic design mentor who will help...78,92 zł
Includes 80 playing cards.72,67 zł
Menschen, die nicht gut zeichnen können, denken normalerweise, dass professionelles Skizzieren ein komplexer und schwieriger Prozess ist. Mit...56,68 zł
Knowing your users stimulates your imagination and helps you create more exciting and effective design solutions. But there is a problem: the...95,80 zł
The generative design research approach brings people served żeby design directly into the design process. First book on groundbreaking topic.126,88 zł
Opinie i recenzje użytkowników
Dodaj opinie lub recenzję dla This is Service Design Thinking. Basics - Tools - Cases. Twój komentarz zostanie wyświetlony po moderacji.